Frequently Asked Questions (FAQ)

1. What products do you sell?

We offer a wide selection of educational and eco-friendly toys, puzzles, clothing and accessories for children aged 0 to 8+.

2. What age are your toys suitable for?

Our toys are divided by age category – from babies (0–1 year) to children over 8 years old.

3. How much does delivery cost?

We offer free delivery in Poland for orders over 150 PLN. For orders below this amount, delivery costs 25 PLN.

4. What is the delivery time?

Orders are typically shipped within 1-3 business days. Delivery time is typically 6 to 10 days.

5. Can I track my order?

Yes, you can track your order on the Track Your Order page .

6. What should I do if my order arrives damaged?

Please contact our customer service department as soon as possible at info@moj-maly-slodziak.pl . In most cases, we will provide a free replacement.

7. Can I return my order?

Yes, you can return items within 14 days. Please contact our customer service team for detailed returns instructions.

8. Do you have a stationary store?

We currently sell exclusively online via  www.moj-maly-slodziak.pl.

9. How can I stay up to date with promotions and news?

Follow us on Facebook, Instagram and Pinterest or subscribe to our newsletter.

10. My discount code is not working, what should I do?

Please contact our customer service team – we'll be happy to help. Note: If a "bundle discount" has already been applied to your cart, you can't add another discount code.